1. Who we are
The organization responsible for the processing of personal information on this site is:
- Studio Nord Frame Inc.
- 4388 Rue Saint-Denis, Suite 200 #289, Montréal, Québec H2J 2L1, Canada
- President: Francis Denis
- Email: [email protected]
2. Person in charge of the protection of personal information
The person in charge of the protection of personal information is Francis Denis. For any question about privacy, cookies or exercising your rights, write to [email protected].
3. Scope
This policy applies to the website studionordframe.com and to communications made through the contact methods listed on the site (the site’s contact form and email). It does not cover third-party sites that may be linked from this site (for example, YouTube, EWTN or Google Maps).
4. Information we process
4.1 Contact details and messages
When you write to us (contact form or email), we may receive the information you choose to send us, including your name, email address and the content of your message. This information is used solely to respond to your request and to follow up on any potential engagement.
4.2 Technical data and cookies
Like most websites, ours may use cookies or similar technologies. The categories offered in the consent banner are:
- Necessary — essential for the site to function (security, remembering your consent choices). Always active.
- Functional — advanced features or remembering non-essential preferences.
- Analytics — understanding how the site is used (pages viewed, traffic sources) in order to improve the experience.
- Performance — measuring and improving speed or stability.
- Advertisement — more relevant content or ads, where applicable.
The site does not include any advertising pixels or third-party analytics tools unless you have consented to the relevant categories. Non-essential scripts are loaded only after you accept them.
5. Purposes
We use personal information to:
- respond to your contact requests and discuss projects;
- ensure the technical operation and security of the site;
- respect your cookie preferences (Law 25 / consent);
- improve the site, only if you have accepted analytics or performance cookies.
We do not sell your personal information.
6. Retention
Contact messages are kept for as long as necessary to process your request and, where applicable, to follow up on an engagement, and are then archived or deleted according to our operational needs and legal obligations. Your cookie preferences are stored locally in your browser (localStorage) for approximately 365 days, after which the banner may be shown to you again.
7. Disclosure and hosting
The site is hosted on Cloudflare Pages. Messages sent through the site’s contact form are forwarded to [email protected] (processed by the FormSubmit service, then received in the associated mailbox). Emails sent directly to this address are handled through the same mailbox. We do not transfer any data, including outside Québec, beyond what is necessary for the site and the hosting and email services mentioned above (Cloudflare Pages and FormSubmit) to operate.
8. Your rights
Subject to the laws applicable in Québec, you may, among other things, request:
- access to the personal information we hold about you;
- correction of inaccurate or incomplete information;
- withdrawal of consent for non-essential cookies (using the floating preferences button at the bottom left of the screen, or by clearing the site’s data in your browser);
- details about our privacy practices.
To exercise these rights: [email protected]. You may also file a complaint with the Commission d’accès à l’information du Québec (CAI) if you believe your rights have not been respected.
9. Cookies — managing your choices
On your first visit (and after your consent expires), a banner lets you accept all, reject all or customize the categories. Refusing is as easy as accepting. Non-essential categories are disabled by default. You can reopen the preference centre at any time using the floating control at the bottom left of the screen.
10. External links
The portfolio may contain links to external platforms (YouTube, EWTN, etc.). These sites have their own privacy policies and cookies; Studio Nord Frame does not control their content.
11. Updates
We may update this policy to reflect technical, organizational or legal changes. The update date below indicates the version currently in effect.